This Privacy Policy describes how recens-au.com, Recens.com (the “Site” or “we”), and Recens.services collect, use, and disclose your Personal Information when you visit or make a purchase from the Site.

If you have any questions, contact us immediately by using support@recens.com or office@recens.com

Our Domain: recens.services just provide the storage for our various services like NFC links, videos, audio, presentation, and more. this webpage does not track anything and is not connected to platforms other than Recens.com 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify, Etranslate and GDPR/CCPA + Cookie Management.

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal, GooglePay), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify, ETranslate (see Privacy Policy below) and GDPR/CCPA + Cookie Management.

Customer support information

• Examples of Personal Information collected: name, email, phone number, billing address, shipping address, payment information
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
• For further support of our Webpage Etranslate and GDPR/CCPA + Cookie Management is used to further enhance the user experience.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
• Instagram - https://help.instagram.com/1896641480634370/?helpref=hc_fnav 
• ETranslate - https://privacy.uppercommerce.com/etranslate/
• GDPR/CCPA + Cookie Management - https://gdprcdn.b-cdn.net/pages/privacy_policy

For more Information about Social Media see information below:

Facebook (not yet used, date 19.12.2021)

Provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland
Privacy: https://www.facebook.com/about/privacy/
Opt-Out: https://www.facebook.com/settings?tab=ads

Google+/ YouTube (not yet used, date 19.12.2021)

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland
Privacy: https://policies.google.com/privacy
Opt-Out: https://adssettings.google.com/authenticated

Instagram

Provider: Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA
Privacy: http://instagram.com/about/legal/privacy
Opt-Out: http://instagram.com/about/legal/privacy

Twitter (not yet used, date 19.12.2021)

Provider: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA
Privacy: https://twitter.com/de/privacy
Opt-Out: https://twitter.com/personalization

LinkedIn (not yet used, date 19.12.2021)

Provider: LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Irland
Privacy: https://www.linkedin.com/legal/privacy-policy
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Xing (not yet used, date 19.12.2021)

Provider: XING AG, Dammtorstraße 29-32, 20354 Hamburg, Deutschland)
Provider: https://privacy.xing.com/de/datenschutzerklaerung
Opt-Out: https://privacy.xing.com/de/datenschutzerklaerung

Vimeo (not yet used, date 19.12.2021)

Provider: Vimeo Inc., Legal Department, 555 West 18th Street New York, New York 10011, USA
Privacy: https://vimeo.com/privacy
Opt-Out:  (https://policies.google.com/privacy) (http://tools.google.com/dlpage/gaoptout?hl=de) marketing opt-out (https://adssettings.google.com/). Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
• Temporary denylist of credit cards associated with denied listed IP addresses. This denylist persists for a small number of days.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below see our GDPR policies further below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below see our CCPA Policies further below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name

Function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

Strictly required cookies

_ab
_orig_referrer
_secure_session_id
Cart
cart_sig
cart_ts
checkout_token
Secret
Secure_customer_sig
storefront_digest
cookieconsent_status
cookieconsent_preferences_disabled

Reporting and Analytics

_shopify_fs
_shopify_s
_shopify_sa_t
_shopify_uniq
_shopify_visit
_shopify_y
_y
tracked_start_checkout
_ga
_gat
__atuvc
__atuvs
__atuvc
__utma

Marketing and Retargeting

_gads
IDE
_s
collect
GPS
PREF
BizoID
_fbp
_fbc
__adroll
__adroll_v4
__adroll_fpc
__ar_v4

Functional cookies

_gid
__cfduid

As a standard-setting following types of cookies are used

Strictly required cookies

These cookies are required for the website to run and cannot be switched off. Such cookies are only set in response to actions made by you such as language, currency, login session, and privacy preferences. You can set your browser to block these cookies but this might affect the way our site is working.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:

Rote Straße 34, 37073 Göttingen, Germany

Last updated: 19.12.2021

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: support@recens.com

---------------------

Privacy Policy of ETranslate App used to translate text on this page:

Privacy Policy

ETranslate is a professional translation tool for you to add new languages to your store. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information We Collect

When you install the App, we are automatically able to access the following personal information from your Shopify account once you have installed the App: Information about you and others who may access the App on behalf of your store, such as your name, location, email address, phone number, and billing information. Additionally, we will collect Information, such as products, product listings and collections on your Online Store, script tags in your Online Store, and theme.

We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have questions, or if you would like to make a complaint, please contact us by e-mail at etranslate@uppercommerce.com

 -------------------------------------------------------------------------

For further EU Cookies GDPR/CCPA Regulations the App "GDPR/CCPA + Cookie Management" is used with the following Privacy Policy:

This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Data

When you install one of our apps, we are automatically able to access certain types of information from your Shopify account. The full list available through Shopify can be seen here. This is visible in the setup process and can be reviewed before finishing the installation.

We will store your *.myshopify.com domain as well as the email associated with your store. This is only to provide you with better customer support and is kept strictly confidential from third parties.

Data Collection and Usage

We have access only to the information that is given to us voluntarily via e-mail, live chat, or direct contact with our customers. We confirm that this information won’t be sold to any third-party organizations.

This information will only be used in responding to our customer’s requests, regarding the various reasons they have contacted us about.

From January 2021, all data that is stored on our end for GDPR/CCPA acceptances and the GDPR/CCPA requests (all kinds of information that can be requested through the app, including the deletion requests) will be deleted after 12 months. Meaning that, after this period is over, we will no longer keep any data for these respective website visitors/customers associated with the respective merchants/store owners.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy unless you specifically request to be excluded from this list. It is your right to do that too.

The service uses Google Analytics to improve the functionality and the experience for you. You may opt-out of Google Analytics by using the Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs.

We do not use other analytics or tracking cookies on our website.

Cookie Information

Our app is setting two cookies on your store, in order for the app to function properly.

Here is a brief explanation for these cookies:

Cookie name: cookieconsent_status

This cookie will be set as soon as one of the Accept or Closebuttons is pressed. It holds information about which exact button is pressed. Here is a list of all of the available options for the cookie's contents:

• dismiss - When the 'Close' button is pressed
• allow - When the 'Accept' button from the Consent Bar is pressed
• accept_selected - When the 'Accept Selected' button is pressed ( from the Preferences popup )
• accept_all - When the 'Accept all' button is pressed ( from the Preferences popup )

Duration: 1 year

Cookie description: This cookie is set by the GDPR/CCPA Compliance + Cookie Management app to hold information on which cookie accept button is pressed by the visitor.

Cookie name: cookieconsent_preferences_disabled

This cookie will be set based on the selected option from the app setting the Initial state of the cookie consent bar. It holds information about the cookie groups, which are currently blocked. The blocking can be either based on the initial state or when the customer manually opts out of a certain cookie group. Here is an example:

If you have checked the options Block marketing cookies until visitor opts-in and Block analytics cookies until visitor opts-in this would mean that the Analytics and Marketing cookie group will be blocked initially. The information, which this cookie will contain will be: marketing%2Canalytics

The information, that this cookie contains, will be changed whenever the customer changes his preferences. Based on this cookie, the blocking of the cookies is maintained.

Duration: 1 year

Cookie description: This cookie is set by GDPR/CCPA Compliance + Cookie Management app to hold information on which cookie groups are currently blocked by the app.

Application Specifics

1. Policy acceptances

When a visitor of yours accepts your privacy policy through the cookie consent bar, our app is collecting the following data:

• Customer ID (if registered)
• Customer email (if registered)
• Customer IP (masked for the Shopify merchants)
• Accepted page ID - the ID of the page that you have set for your privacy policy texts
• Date & Time - the exact date of the action

2. GDPR/CCPA requests

When a visitor to your store makes a GDPR/CCPA request from the GDPR/CCPA page, we collect the following data:

• Store ID - the ID of your store
• Request type - the type of the request that was made
• Customer ID (if registered)
• Customer email (if registered)
• Customer IP (masked for the Shopify merchants)
• Customer User Agent (masked for the Shopify merchants)
• Date & Time - the exact date of the request

3. Deletion requests

When a visitor of yours requests his/her data to be removed from your store, we are collecting the following data:

• Customer ID (if registered)
• Customer email (if registered)
• Date & Time - the exact date of the request

Exporting personal customer data

When a visitor of yours makes a GDPR/CCPA request ("Data Rectification", "Data Portability", "Access to Personal Data", "Right to be Forgotten"), no data will be saved by us or by the app. The data is taken directly from Shopify and sent to the user.

Note: All of the data we collect for the sole purpose of processing the requests through the GDPR/CCPA pages is saved with us for 12 months and after this period is over, it is being automatically deleted. All the GDPR data we collect is stored in EU servers, located specifically in a datacenter in Amsterdam, Netherlands.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have any questions, feel free to contact us at apps-support@isenselabs.com.

Last updated: 02. November 2023

The app used for assuring the GDPR/CCPA compliance of this site collects your IP and the email address to process the data. For more check Privacy Policy